lenovo energy management windows 10 z710

So even though it is plugged in, and recognizes that it is plugged in (the screen brightness is higher and the battery indicator in the tray says plugged in) it is still using the battery to power the computer instead of the A/C power and shutting down as if it were on battery power. I have tried uninstalling the battery stuff in device manager and that did not help. So, my question is, what is most likely causing this problem? Is it the battery, the power board, or the battery switch board? My guess is the battery switch board, but I wanted to get some other opinions before I start ordering parts and opening the computer. #Lenovo energy management windows 10 ideapad z710 software#.

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I have done a factory reset, clean install and dosent fix issue. I found out that AntiVirus was quarintining it because apparently it is a Trojan Virus? Absurd! I am currently contacting Lenovo to help me and if it is actually a Trojan Virus and won't even know what to say. I try installing the package the installer opens then straight away closes. I did battery diagnostics and found out that the info was false and it was charging. Also SOME TIMES IT EVEN SAYS PLugged in NOT CHARGING ! When My laptop Brand new. I try installing the power management software ACPI driver for my model : It is compatible and I need this driver because on the battery icon on system tray it shows the wrong estimated time before fulled charged for example when it is 23 % 3 mins till full charge. Same thing here ! I have Lenovo Z50-75 that came with WIN10 64bit Home.

Lenovo energy management windows 10 z710